Dragonfly Technologies Pty Ltd – Privacy Statement

Introduction

Dragonfly Technologies Pty Ltd (Dragonfly) respects the privacy of your personal information and is committed to ensuring its proper collection, storage, use and disclosure. Under no circumstances will information be sold or made available to marketing agencies or similar parties who are not involved with Dragonfly. The following statement addresses relevant privacy issues for Dragonfly. However, if you have any further questions relating to this privacy statement, please do not hesitate to contact us by email on reception@dragonflytechnologies.com.au or phone +61 2 9233 4473.

Information Dragonfly collects

Our web server collects the following types of information for statistical purposes about visitors to the Dragonfly website:

  • the number of users who visit the websites
  • the date and time of visits
  • the number of pages viewed
  • traffic patterns

All of this data is anonymous and Dragonfly will make no attempt to identify users. The purpose of this information is to evaluate the performance of the website and to improve the content and format for its users.

A cookie is a text file placed into the memory of your computer by our computer. A copy of this text file can be retrieved by our computer. Although cookies are used on this site to track site usage, cookies are not used to track your activities for the purpose of personalised direct mail campaigns or for future contact.

Information customers provide

The type of information that we collect from you will depend on the products and services you require. Visitors to the website may choose to submit information to Dragonfly when they elect to:

  • submit a question or comment via the site’s Contact Us or Feedback forms
  • apply to or request further information on any of the marketing programs that Dragonfly participates in

The purpose and usage of information collected

Dragonfly will not use your personal information for any purpose you would not reasonably expect us to. Your information may be used by Dragonfly to enable us to enhance our relationship with you, however it is your decision whether you wish to provide us with the information necessary for this service.

All personal information collected by Dragonfly will be used to ensure our marketing programs function properly, both from a functional and operational perspective and for planning and product development, to ensure that our marketing programs are tailored to suit your needs. The personal information collected is fundamental in order for you to participate in the various marketing programs.

For operational purposes, Dragonfly may divulge your personal details to a third party when the administration and processing of a marketing program is outsourced to a third party. (Examples include – when mailing houses are used, when an outside agency maintains the database or when a credit check is required on application). We may also release information about you where there is a duty to the public to disclose that information i.e. where the law requires us.

Security

Dragonfly takes reasonable steps to ensure that your information is secure from any unauthorised access or disclosure and all times, complies with the privacy laws. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.


Complaints and enquiries

Please contact us by email on reception@dragonflytechnologies.com.au or phone +61 2 9233 4473 if you believe:
we have breached our privacy obligations or your privacy rights in any way
you would like to discuss any issues about our privacy policy
We will try to satisfy any questions you have and correct any errors on our part.


Changes to our privacy policy

This information relates to our current privacy standards. We may vary our privacy statements from time to time. We will notify you of these changes via www.dragonflytechnologies.com.au.